Field Operations Manager

We are looking for someone with 5+ years of Solar field operations experience. This job requires extensive experience in the field installing solar PV, Tesla PowerWall or other similar battery systems, but is comfortable managing the field from the office (or warehouse) and working with other project managers who report to you. The following describes many of the activities required to be successful in this role but is not exhaustive.

Projects and Scheduling

• Ensure a culture of safety and teamwork by supporting crews and coaching where necessary
• Conduct regular safety audits of crews in the field to ensure safety compliance.
• Support crew leads in troubleshooting issues by phone and in the field where necessary
• Maintain a schedule of installations 2+ weeks out
• Interface with Green Rack project managers and customers to finalize schedule
• Assign installations to crews
• Ensure that crews have all resources needed from project management and warehouse teams to complete projects in a timely manner.
• See that crew leads provide install estimates for every job in the pipeline, or provide that estimate in their absence
• Support O&M work via phone and occasionally on-site

People

• Cultivate crew leads - support and coach them as they manage their crew members
• Lead hiring of new crew members in partnership with your crew leads
• Review and approve weekly time cards for all crew members via your crew leads that directly report to you
• Maintain reports of labor costs per project
• Replace crew gaps within 2 weeks of losing an entry level crew member on a given team. Replace within 4 weeks for crew or roof leads.
• Performance reviews:
  • Conduct written performance reviews of all crew leads
  • Coordinate with Crew Leads to conduct written performance reviews of all their crew members
  • Training
• Provide and/or procure resources to make sure crew members are learning on the job and at off-site locations as needed
• Organize a training schedule
• Oversee/Manage procurement manager - who is managing the fleet and warehouse

Qualifications

• Minimum of 5 years working in the solar industry
• Minimum of 2 years of leading multiple installations crews at the same time
• OSHA 30 (obtain during 1st year with Green Rack)
• NABCEP certification desired
• Ability to work in various Customer Resource Management (CRM) systems used for solar
• Advanced computer skills, including proficiency in MS Office products
• High school diploma or GED (required)
• Excellent customer service skills, written and verbal communication skills
• Must have a valid state driver’s license and clean driving record

Required Physical Abilities

• Must be able to lift 50lbs
• Ability to work in extreme environments (example: hot sun, cold, crawl spaces, etc.)
• Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time

A full benefits package is included: Medical, dental, and vision insurance, 401K with employer match, PTO and Paid Holidays.

We are committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status